Alexandria Guerra serves as the Benefits Coordinator at Southwest Allergy & Asthma Center, P.A., where she leverages her extensive experience in medical office operations to enhance patient care and streamline administrative processes. With a robust background spanning over seven years, Alexandria is adept at navigating...
Alexandria Guerra serves as the Benefits Coordinator at Southwest Allergy & Asthma Center, P.A., where she leverages her extensive experience in medical office operations to enhance patient care and streamline administrative processes. With a robust background spanning over seven years, Alexandria is adept at navigating the complexities of healthcare insurance, ensuring that patients receive the necessary coverage and support for their allergy and asthma treatments. Her role involves meticulously reviewing daily patient schedules across four offices and coordinating with six providers to verify insurance coverage, which is critical for timely patient care.
In her position, Alexandria has developed a strong proficiency in medical terminology, enabling her to effectively communicate with both patients and insurance carriers. Her commitment to providing exceptional customer service is evident in her empathetic approach to patient interactions, where she actively listens to concerns and addresses inquiries with reliability and enthusiasm. Alexandria's resourcefulness and excellent time management skills allow her to juggle multiple tasks simultaneously, ensuring that all patient cases are handled efficiently and accurately.
Key projects that Alexandria has undertaken include implementing a streamlined process for verifying insurance benefits prior to patient appointments, which has significantly reduced delays and improved patient satisfaction. Her ability to collaborate with healthcare teams and maintain a positive atmosphere in the office has made her an invaluable asset to Southwest Allergy & Asthma Center. As a dedicated professional, Alexandria Guerra continues to enhance her expertise in healthcare administration, contributing to the overall mission of delivering high-quality care to patients with allergy and asthma conditions.
