Kari Hanson serves as the Director of Client Services at Benefit Commerce Group, an Alera Group Company, where she leverages her diverse expertise in business, technology, psychology, and design to drive exceptional client experiences. In her current role, Kari is instrumental in overseeing the daily...
Kari Hanson serves as the Director of Client Services at Benefit Commerce Group, an Alera Group Company, where she leverages her diverse expertise in business, technology, psychology, and design to drive exceptional client experiences. In her current role, Kari is instrumental in overseeing the daily operations of the Assistant Client Managers and the Small Group team, ensuring that they are equipped with the right standards, processes, and tools to enhance efficiency and meet organizational goals. Her passion for planning and organizing shines through in her commitment to continuous improvement, as she fosters a culture of collaboration and innovation within her teams.
Kari is currently spearheading several key projects aimed at optimizing client service delivery and enhancing team productivity. By implementing strategic sales processes and utilizing her skills in people management, she is able to align her team’s efforts with the broader objectives of Benefit Commerce Group. Her dedication to mindfulness-based stress reduction and wellness initiatives not only improves team morale but also contributes to a high-functioning environment where creativity can thrive.
With a strong focus on team leadership, Kari is adept at identifying and nurturing talent, ensuring that her team members are not only skilled but also engaged and motivated. Her approach to hiring emphasizes finding individuals who share her passion for excellence and continuous development. As she continues to drive initiatives that enhance client satisfaction and operational efficiency, Kari remains committed to building a resilient and dynamic team that can adapt to the ever-evolving landscape of the benefits industry.
