Lily Gustafson serves as the Head of Operations and Co-Founder at Luna Physical Therapy, where she is at the forefront of transforming the landscape of outpatient physical therapy. With a robust background in healthcare quality, patient safety, and performance improvement, Lily is dedicated to enhancing...
Lily Gustafson serves as the Head of Operations and Co-Founder at Luna Physical Therapy, where she is at the forefront of transforming the landscape of outpatient physical therapy. With a robust background in healthcare quality, patient safety, and performance improvement, Lily is dedicated to enhancing both clinical and business performance across the organization. Her expertise in data analysis and accreditation processes positions her as a key player in ensuring that Luna not only meets but exceeds industry standards for quality care.
At Luna, Lily is spearheading innovative projects aimed at redesigning the physical therapy experience for both patients and therapists. By leveraging technology and data-driven insights, she is enabling therapists to provide personalized, one-on-one care in the comfort of patients' homes, all while ensuring that services are covered by insurance. This patient-centric approach not only improves accessibility but also enhances patient satisfaction and outcomes, reflecting her commitment to creating high-value healthcare.
Lily’s reputation for a dedicated work ethic and team-building skills has fostered a collaborative environment at Luna, empowering her team to thrive in a rapidly evolving healthcare landscape. Her lifelong commitment to learning and professional development ensures that she stays ahead of industry trends, continually refining operational strategies to optimize service delivery. As Luna continues to lead the charge in in-home physical therapy, Lily's vision and leadership are pivotal in shaping a future where quality care is both accessible and efficient.
