Tali Gomelsky currently serves as the Director of Technical Support for the EMEA region at Varonis, where she leverages over a decade of management experience to drive exceptional customer support and technical excellence. With a robust background as a SQL Server Database Administrator (DBA), Tali...
Tali Gomelsky currently serves as the Director of Technical Support for the EMEA region at Varonis, where she leverages over a decade of management experience to drive exceptional customer support and technical excellence. With a robust background as a SQL Server Database Administrator (DBA), Tali has honed her expertise in database management, particularly in Microsoft SQL Server, MS Integration Services, and SQL Server Management Studio. Her technical acumen is complemented by her leadership skills, enabling her to effectively mentor teams and foster talent recruitment, ensuring that her department not only meets but exceeds Service-Level Agreements (SLAs) and Key Performance Indicators (KPIs).
At Varonis, Tali is at the forefront of key projects that aim to enhance customer satisfaction and streamline support processes across the EMEA region. She plays a pivotal role in implementing change management strategies that optimize operational efficiency and improve the overall customer experience. Her commitment to high personal communication standards ensures that her team remains engaged and responsive to client needs, fostering a culture of collaboration and continuous improvement.
Tali’s ability to build cohesive teams is instrumental in navigating the complexities of customer support in a rapidly evolving technological landscape. By focusing on coaching and development, she empowers her team to tackle challenges with confidence, ultimately driving success for both Varonis and its clients. Her passion for technology and dedication to customer service make her a valuable asset in the field of technical support, where she continues to make significant contributions to the industry.
