Hans Rooms serves as the Vice President of Barco Customer Success within Global Services, where he leverages over 25 years of extensive experience in services and business management within the technology solutions sector. His role is pivotal in shaping the strategic direction of Barco's Global...
Hans Rooms serves as the Vice President of Barco Customer Success within Global Services, where he leverages over 25 years of extensive experience in services and business management within the technology solutions sector. His role is pivotal in shaping the strategic direction of Barco's Global Services, focusing on enhancing customer satisfaction and driving business growth through innovative service delivery models. Hans is passionate about leading dynamic teams that excel in collaboration solutions, ensuring that Barco’s offerings not only meet but exceed customer expectations.
Under his leadership, key projects have included the development of comprehensive service portfolios that integrate cutting-edge telecommunications technologies and program management frameworks. These initiatives are designed to optimize customer engagement and streamline operations, ultimately enhancing the overall customer experience. Hans's expertise in P&L management and pre-sales activities has been instrumental in aligning Barco’s service strategies with market demands, fostering a culture of customer success that is both proactive and responsive.
Fluent in multiple languages, including Dutch, English, French, Italian, and German, Hans effectively navigates the complexities of international business, enabling Barco to expand its global footprint. His commitment to collaboration and team management empowers his teams to innovate and adapt in a rapidly evolving industry landscape. As he continues to drive Barco's Global Services strategy, Hans remains dedicated to fostering long-term partnerships with clients, ensuring that they derive maximum value from Barco's comprehensive suite of solutions.
