Eliesha R. is a dedicated Operations Manager at LA Fitness, where her extensive background in hotel-keeping translates seamlessly into the fitness industry. With a keen focus on operational efficiency and customer satisfaction, Eliesha excels in creating an environment that prioritizes the needs of every member....
Eliesha R. is a dedicated Operations Manager at LA Fitness, where her extensive background in hotel-keeping translates seamlessly into the fitness industry. With a keen focus on operational efficiency and customer satisfaction, Eliesha excels in creating an environment that prioritizes the needs of every member. Her role encompasses overseeing the daily operations of the facility, ensuring that it remains clean, well-maintained, and compliant with health and safety regulations. This attention to detail not only enhances the member experience but also fosters a welcoming atmosphere that encourages retention and loyalty.
In her current position, Eliesha is responsible for a variety of key projects that drive operational excellence. She skillfully manages the scheduling, hiring, and training of fitness, childcare, and cleaning staff, ensuring that each team member is equipped with the skills and knowledge necessary to deliver exceptional customer service. Her strong organizational skills and time management abilities allow her to streamline processes, optimize staff performance, and maintain a high standard of service.
Eliesha’s expertise in problem-solving is invaluable when addressing operational challenges, and her proficiency in Microsoft Excel, Word, and PowerPoint aids in effective communication and reporting. She regularly conducts research to identify industry trends and best practices, allowing her to implement innovative solutions that enhance the overall member experience. With a commitment to continuous improvement and a passion for fitness, Eliesha R. is not only an asset to LA Fitness but also a driving force behind its mission to provide a supportive and motivating environment for all members.