Nuno Correia currently serves as Vice President of Client Experience and Data Insights at BNY Mellon, where he plays a pivotal role in enhancing client relationships and operational efficiency across the firm’s Asset Servicing division. With a robust background in back office and middle office...
Nuno Correia currently serves as Vice President of Client Experience and Data Insights at BNY Mellon, where he plays a pivotal role in enhancing client relationships and operational efficiency across the firm’s Asset Servicing division. With a robust background in back office and middle office operations, Nuno has honed his expertise in business transformation and shared services, making significant contributions to the financial services industry from his bases in Lisbon, Madrid, and Kraków.
In his current role, Nuno leads initiatives focused on Client Health and Continuous Improvement, leveraging data insights to drive strategic enhancements across a diverse portfolio of global clients and products. His commitment to operational excellence is evident in his approach to risk management and auditing, ensuring that client needs are met with precision and care. By utilizing advanced analytics and data-driven strategies, Nuno is not only improving client satisfaction but also fostering a culture of continuous improvement within the organization.
Nuno's leadership skills are complemented by his proficiency in online marketing and social media strategies, which he integrates into his client engagement efforts. This multifaceted skill set allows him to effectively communicate and collaborate with cross-functional teams, ensuring that BNY Mellon remains at the forefront of innovation in client experience. As he continues to navigate the evolving landscape of financial services, Nuno's dedication to enhancing client relationships through insightful data analysis positions him as a key player in driving the future success of BNY Mellon.