As an Account Director at Lumen Technologies, Derrick Burns leverages nearly two decades of experience in the IT, Security, and Telecommunications sectors to drive transformative solutions for clients. His role is pivotal in navigating the complexities of Lumen's extensive global network, which encompasses 450,000 route...
As an Account Director at Lumen Technologies, Derrick Burns leverages nearly two decades of experience in the IT, Security, and Telecommunications sectors to drive transformative solutions for clients. His role is pivotal in navigating the complexities of Lumen's extensive global network, which encompasses 450,000 route fiber miles and serves customers across more than 60 countries. Derrick is instrumental in delivering Agile IT, Security, Unified Communications and Collaboration (UCC), and Adaptive Networking solutions that empower businesses and government entities to thrive in an increasingly digital landscape.
Derrick's expertise in technologies such as Secure Access Service Edge (SASE), Cloud Computing, and Multiprotocol Label Switching (MPLS) allows him to tailor strategies that meet the unique needs of each client. He is adept at integrating advanced security measures into network architecture, ensuring that clients not only achieve operational efficiency but also maintain robust protection against evolving cyber threats. His deep understanding of Data Center operations and Internet Access solutions further enhances his ability to provide comprehensive, end-to-end service offerings.
Currently, Derrick is leading key projects that focus on enhancing customer experience through innovative technology deployments. By fostering strong relationships and delivering personalized support, he ensures that clients maximize the value of their investments in Lumen's cutting-edge services. Derrick's commitment to leveraging technology to advance the way businesses operate underscores his belief in Lumen's mission: that humanity is at its best when technology enhances the way we live and work.
