Jayant Jha, as the Co-Founder and CEO of Yaantra, has been at the forefront of revolutionizing the refurbished products market in India. Since the inception of Yaantra in April 2013, originally branded as Gadgetwood, Jayant has spearheaded the company's vision to establish India's first dedicated...
Jayant Jha, as the Co-Founder and CEO of Yaantra, has been at the forefront of revolutionizing the refurbished products market in India. Since the inception of Yaantra in April 2013, originally branded as Gadgetwood, Jayant has spearheaded the company's vision to establish India's first dedicated service brand for smartphones and tablets. Under his leadership, Yaantra has expanded its footprint to ten major cities across the country, providing on-demand doorstep repair services that cater not only to individual consumers but also to small and medium-sized businesses (SMBs) and original equipment manufacturers (OEMs).
Jayant's expertise in IT service management and business development has been pivotal in shaping Yaantra's operational strategies and enhancing customer experience. His commitment to process excellence and team leadership has fostered a culture of innovation and efficiency within the organization. By leveraging his skills in business planning and strategy, he has successfully positioned Yaantra as a trusted name in the refurbished smartphone market, ensuring high-quality standards and customer satisfaction.
Key projects under Jayant's guidance include the launch of a comprehensive training program for technicians, aimed at elevating service quality and technical proficiency. This initiative not only enhances team management and soft skills but also aligns with the company’s mission to deliver exceptional service. As Yaantra continues to grow post-acquisition by Flipkart, Jayant remains dedicated to driving the brand's evolution, focusing on sustainability and responsible consumption in the tech industry, while paving the way for a more circular economy in India.
