Deepak Kumar is a dedicated logistics and supply chain professional currently serving as a key player in Customer Relationship & Experience at A.P. Moller - Maersk. With over a decade of experience in the maritime industry, Deepak has honed his expertise in developing tailored supply...
Deepak Kumar is a dedicated logistics and supply chain professional currently serving as a key player in Customer Relationship & Experience at A.P. Moller - Maersk. With over a decade of experience in the maritime industry, Deepak has honed his expertise in developing tailored supply chain management (SCM) solutions that address the unique needs of key customers. His role involves a deep understanding of the supply chain account’s business requirements, allowing him to execute comprehensive programs in alignment with Maersk’s Internal Operating Procedures (IOPs) and Standard Operating Procedures (SOPs).
Deepak is adept at leveraging his system understanding and process knowledge to identify problem areas within the supply chain, proactively troubleshooting and resolving issues in accordance with the company’s Key Predictive Indicators (KPIs). His commitment to enhancing customer experience is evident in his ability to manage complex logistics operations while fostering strong relationships with clients and stakeholders.
Key projects under his leadership have included optimizing transportation logistics and streamlining vendor management processes, which have significantly improved operational efficiency and customer satisfaction. His skills in team management and business development further enable him to lead cross-functional teams effectively, driving initiatives that enhance service delivery and operational excellence. Deepak’s passion for logistics and supply chain management, combined with his strategic approach to customer relationship management (CRM), positions him as a vital asset to Maersk and the broader maritime industry.
