Lisa Stanwick serves as the Brokerage Operations Manager - Director at Truist, where she leverages her extensive 20+ years of experience in the financial industry to drive operational excellence and enhance client service. With a robust foundation supported by her Series 7, 63, 24, and...
Lisa Stanwick serves as the Brokerage Operations Manager - Director at Truist, where she leverages her extensive 20+ years of experience in the financial industry to drive operational excellence and enhance client service. With a robust foundation supported by her Series 7, 63, 24, and 53 FINRA licenses, Lisa is adept at navigating the complexities of brokerage operations, particularly in account services for retail, IRA, and advisory accounts. Her role is pivotal in managing a team of 16 associates, where she not only trains and mentors them but also conducts annual performance reviews to ensure high standards of service and compliance.
At Truist, Lisa oversees critical functions such as cash management, stock processing, and ACATs/transfers, ensuring that all operations run smoothly and efficiently. Her responsibilities include approving essential transactions and changes, such as name and address modifications, account closures, and managing outgoing correspondence. Lisa's keen analytical skills enable her to monitor several daily reports, allowing her to swiftly identify and resolve any operational issues that may arise.
Her expertise extends to various financial instruments and services, including fixed income, mutual funds, and unit investment trusts, making her a valuable asset in the brokerage landscape. Proficient in industry-standard tools like Bloomberg and Thomson, as well as Microsoft Office Suite, Lisa combines technical acumen with strong organizational and problem-solving skills. Her commitment to fostering a collaborative team environment and her strategic approach to operations management position her as a leader in the financial services sector, dedicated to delivering exceptional results for both clients and the organization.
