As the Vice President of Operations at PSAV, Richard Nelson plays a pivotal role in ensuring the operational excellence of the company’s venues across Greater Houston, Louisiana, and Mississippi. With extensive experience in the events services industry, Richard leverages his expertise in Operations Management and...
As the Vice President of Operations at PSAV, Richard Nelson plays a pivotal role in ensuring the operational excellence of the company’s venues across Greater Houston, Louisiana, and Mississippi. With extensive experience in the events services industry, Richard leverages his expertise in Operations Management and Event Management to deliver superior meeting experiences that align with PSAV's reputation as the largest Event Technology company in the world. His strategic oversight encompasses a range of key projects, including the implementation of innovative technology solutions that enhance customer engagement and streamline event execution.
Richard's strong background in Customer Relationship Management (CRM) and Hospitality Industry practices enables him to build robust relationships with clients and stakeholders, ensuring their needs are met with precision and care. His leadership development initiatives foster a culture of excellence within his teams, empowering them to achieve high levels of customer satisfaction and operational efficiency. Additionally, Richard’s proficiency in P&L Management and Vendor Management allows him to effectively balance cost control with the delivery of high-quality services.
Under Richard's guidance, PSAV has successfully navigated the complexities of the event landscape, adapting to evolving client demands while maintaining a focus on strategic planning and business development. His commitment to operational success not only benefits the company but also enhances the overall experience for customers, making every event memorable and impactful. With a Master of Science in Business Administration from Central Michigan University, Richard combines academic knowledge with practical experience, positioning him as a leader in the events services sector.
