Mitmaly Klema is a seasoned professional in the food service industry, boasting over 20 years of experience that underscores her commitment to excellence and innovation. Currently serving as the General Manager at Sodexo, Mitmaly oversees the daily operations of the food service department for Grandview...
Mitmaly Klema is a seasoned professional in the food service industry, boasting over 20 years of experience that underscores her commitment to excellence and innovation. Currently serving as the General Manager at Sodexo, Mitmaly oversees the daily operations of the food service department for Grandview C4 K-12 schools. In this pivotal role, she is responsible for ensuring that students receive nutritious, delicious meals while also fostering a positive dining environment that enhances their overall school experience.
Mitmaly's journey began at Boston Market, where she honed her supervisory skills and developed a deep understanding of restaurant management. Her dedication and passion for food service led her to a significant role as Catering Manager at Children's Mercy Hospital, where she excelled for over 17 years. This experience not only sharpened her organizational skills but also equipped her with a unique perspective on guest service management, particularly in high-pressure environments.
At Grandview C4, Mitmaly is currently spearheading key projects aimed at enhancing meal quality and operational efficiency. She actively engages in social listening to better understand the needs and preferences of students and staff, ensuring that the services provided are tailored to meet diverse dietary requirements. Her strong communication skills facilitate collaboration with school administrators and staff, fostering a team-oriented atmosphere that prioritizes student well-being. Mitmaly’s expertise in coaching and mentoring her team has resulted in improved service delivery and employee satisfaction, making her a respected leader in the food service community. Through her unwavering dedication, Mitmaly continues to elevate the standards of food service in educational settings, making a lasting impact on the lives of students and their families.