Angelo Marco serves as the General Manager at Holiday Inn Princeton, where he leverages his extensive 15 years of experience in the hotel management industry to drive operational excellence and enhance guest satisfaction. With a robust background in both hotel sales and operations, Angelo is...
Angelo Marco serves as the General Manager at Holiday Inn Princeton, where he leverages his extensive 15 years of experience in the hotel management industry to drive operational excellence and enhance guest satisfaction. With a robust background in both hotel sales and operations, Angelo is adept at navigating the complexities of the hospitality landscape. His leadership style is characterized by a blend of modern innovation and a traditional work ethic, enabling him to effectively develop qualified personnel while maintaining high standards of customer service.
Currently, Angelo is at the forefront of key projects that align with IHG's ambitious plan to invest $200 million in Crowne Plaza properties across the Americas. This initiative aims to introduce groundbreaking hotel innovations and marketing strategies that challenge the industry status quo. Angelo's expertise in yield management and property management systems positions him uniquely to implement these changes at Holiday Inn Princeton, ensuring that the hotel not only meets but exceeds the evolving expectations of guests.
Under his guidance, the hotel has seen significant improvements in its rooms division and front office operations, leading to enhanced guest experiences and increased revenue. Angelo's commitment to fostering a culture of excellence and his strategic approach to budgeting and sales have made him a pivotal figure in the hotel's success. As he continues to drive initiatives that prioritize client satisfaction and operational efficiency, Angelo Marco is poised to make a lasting impact on the hospitality industry, setting new benchmarks for service and innovation at Holiday Inn Princeton.
