Mike Backhouse is a highly accomplished Senior Salesforce Architect at NTT DATA UK&I, where he leverages his extensive expertise to drive transformative solutions within the automotive sector. With an impressive portfolio of 13 Salesforce certifications, including both System and Application Architect credentials, Mike is adept...
Mike Backhouse is a highly accomplished Senior Salesforce Architect at NTT DATA UK&I, where he leverages his extensive expertise to drive transformative solutions within the automotive sector. With an impressive portfolio of 13 Salesforce certifications, including both System and Application Architect credentials, Mike is adept at navigating the complexities of the Salesforce ecosystem. His proficiency extends to MuleSoft, with seven certifications in both Mule 3 and Mule 4, underscoring his capability in integrating diverse systems and enhancing data flow across platforms.
In his current role, Mike plays a pivotal part in shaping and implementing a global Salesforce estate, focusing on delivering modern luxury customer experiences at scale. His work encompasses the development of multi-cloud and cross-product solutions, utilizing key Salesforce offerings such as Automotive Cloud, Sales & Service Cloud, Experience Cloud, and Commerce Cloud. By integrating these platforms with MuleSoft, he ensures seamless connectivity and data synchronization, which is crucial for optimizing customer interactions and operational efficiency.
Mike's technical acumen is complemented by his skills in business analysis, Salesforce Lightning, and full-stack development, enabling him to design robust technical solutions that align with business objectives. His expertise in Continuous Integration and Continuous Delivery (CI/CD) practices further enhances the agility and responsiveness of the solutions he architects. As a thought leader in IT consulting, Mike is committed to harnessing the full potential of the Salesforce platform, driving innovation, and delivering exceptional value to clients in the automotive industry.
