As President of Eliant, Fernanda Luick plays a pivotal role in shaping the landscape of customer experience within the homebuilding industry. With a robust background in client relations and consulting, she excels at developing strategic partnerships with top builders, lenders, escrow firms, and design center...
As President of Eliant, Fernanda Luick plays a pivotal role in shaping the landscape of customer experience within the homebuilding industry. With a robust background in client relations and consulting, she excels at developing strategic partnerships with top builders, lenders, escrow firms, and design center operations. Fernanda's unique blend of technical skills and management experience allows her to effectively navigate the complexities of the homebuilding process, ensuring that each client receives tailored solutions that enhance their operational efficiency and customer satisfaction.
Under her leadership, Eliant has embarked on key projects aimed at significantly increasing sales through homeowner referrals, a critical area for growth in the competitive real estate market. By leveraging her expertise in process improvement and strategic planning, Fernanda has successfully implemented initiatives that streamline operations and elevate the overall customer experience. Her commitment to fostering extraordinary relationships with clients not only drives loyalty but also positions Eliant as a trusted partner in the industry.
Fernanda's proficiency in customer service, coupled with her skills in product marketing and sales operations, enables her to identify and address the unique challenges faced by homebuilders. She is dedicated to consulting with firms to develop innovative strategies that maximize their potential and enhance their market presence. As she continues to lead Eliant, Fernanda remains focused on delivering exceptional value to clients, ensuring that they not only meet but exceed their business objectives in an ever-evolving marketplace.
