Gregory Dunn serves as the Senior Director of Mobile Strategy & Operations within Salesforce's Marketing Cloud division, where he plays a pivotal role in steering the SMS delivery and operations team. His leadership is instrumental in supporting Tier 1 messaging partners, with a keen focus...
Gregory Dunn serves as the Senior Director of Mobile Strategy & Operations within Salesforce's Marketing Cloud division, where he plays a pivotal role in steering the SMS delivery and operations team. His leadership is instrumental in supporting Tier 1 messaging partners, with a keen focus on accelerating growth in global markets, particularly across North America, EMEA, and APAC. With a robust background in the technology sector, Gregory leverages his expertise in go-to-market strategy and enterprise software to optimize service offerings and enhance customer engagement.
Under his direction, the team emphasizes cross-organizational collaboration, working closely with sales, marketing, packaging, and sourcing to drive continued leadership growth within the expansive $1 billion marketing cloud ecosystem. Gregory's strengths in building cross-functional teams foster a culture of positive, action-oriented interactions that not only accelerate solution success but also maximize revenue generation. His top-line leadership skills in sales, product management, and solution engineering are complemented by a deep understanding of integration and wireless technologies, including VoIP and selling strategies.
Currently, Gregory is spearheading key projects that aim to innovate SMS delivery mechanisms, ensuring that Salesforce remains at the forefront of mobile marketing solutions. His commitment to performance metrics and financial optimization is evident in his strategic initiatives, which are designed to enhance customer satisfaction and drive market advancements. As a thought leader in mobile strategy, Gregory Dunn continues to shape the future of marketing cloud operations, positioning Salesforce as a leader in delivering cutting-edge mobile solutions.
