As the Vice President and Product Specialist at Gallagher Bassett, Ann Stephenson leverages over 13 years of experience as a Workers' Compensation consultant to drive innovative claims administration services that prioritize client needs and program effectiveness. In her current role, Ann focuses on enhancing the...
As the Vice President and Product Specialist at Gallagher Bassett, Ann Stephenson leverages over 13 years of experience as a Workers' Compensation consultant to drive innovative claims administration services that prioritize client needs and program effectiveness. In her current role, Ann focuses on enhancing the value proposition of Gallagher Bassett by developing tailored solutions that not only address administrative costs but also significantly impact claim outcomes and overall expenses. Her expertise in claims management, medical case management, and managed care allows her to navigate complex client requirements, ensuring that each program is aligned with the latest industry trends and regulatory changes.
Ann's role involves a dynamic interaction with clients, brokers, and internal teams, where she actively collaborates to identify emerging trends and issues that could affect claims processing and outcomes. By staying at the forefront of the industry, she is able to facilitate product development initiatives that lead to improved claim management strategies and cost reductions for clients. Her leadership skills and deep understanding of health insurance, litigation management, and employment practices liability enable her to effectively communicate Gallagher Bassett's unique offerings, thereby increasing client retention and attracting new business opportunities.
Through her strategic approach, Ann not only enhances Gallagher Bassett's service portfolio but also fosters a culture of continuous improvement, ensuring that clients receive the highest level of service and support in navigating the complexities of claims administration. Her commitment to excellence and client satisfaction positions her as a key player in the organization's mission to deliver superior claims solutions in an ever-evolving marketplace.
