Adam Ahmed serves as a Senior Corporate Account Manager in Customer Care at Pacific Gas and Electric Company (PG&E), where he plays a pivotal role in enhancing customer relationships and driving strategic initiatives within the Gas Choice and Gas Aggregation Program. With a robust background...
Adam Ahmed serves as a Senior Corporate Account Manager in Customer Care at Pacific Gas and Electric Company (PG&E), where he plays a pivotal role in enhancing customer relationships and driving strategic initiatives within the Gas Choice and Gas Aggregation Program. With a robust background in program management, Adam effectively oversees the interactions between PG&E and Core Transport Agents (CTAs), as well as gas aggregators, marketers, and brokers. His expertise in managing these strategic relationships ensures that residential, small, and large commercial customers receive reliable gas commodities while navigating the complexities of regulatory compliance and market dynamics.
Adam's leadership is characterized by his ability to foster a culture of safety, quality, and efficiency, making him a key player in implementing initiatives that align with PG&E's commitment to excellence. His strategic planning skills are complemented by a strong focus on employee engagement, which empowers his team and enhances overall performance. By leveraging his knowledge in finance and budget management, Adam ensures that projects are not only executed effectively but also align with the company's financial goals.
In addition to his program management capabilities, Adam excels in crisis and risk management, adeptly addressing challenges that arise within the gas supply chain. His proficiency in customer relations and CRM systems allows him to build consensus among diverse stakeholders, facilitating collaboration and driving positive outcomes. As a seasoned professional in the energy sector, Adam Ahmed continues to make significant contributions to PG&E, positioning the company as a leader in customer care and service delivery.
