Anna Osborn
AO

Anna Osborn

Linkedin Profile
Director, Customer Loyalty, Intelligence and Enablement at Axon | Chandler, Arizona, United States
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About Anna Osborn

  • As the Director of Customer Loyalty, Intelligence, and Enablement at Axon, Anna Osborn plays a pivotal role in transforming the customer experience within the public safety sector. With a robust background in Customer Success, Anna is dedicated to developing innovative programs that drive product adoption...
    As the Director of Customer Loyalty, Intelligence, and Enablement at Axon, Anna Osborn plays a pivotal role in transforming the customer experience within the public safety sector. With a robust background in Customer Success, Anna is dedicated to developing innovative programs that drive product adoption and enhance customer engagement. Her expertise in program management and business process improvement allows her to identify and implement strategies that not only meet but exceed customer expectations. One of Anna's key projects involves the integration of generative AI into Axon's customer loyalty initiatives, enabling more personalized interactions and insights that resonate with diverse public safety agencies. By leveraging data analytics and the voice of the customer, she ensures that Axon’s messaging is not only effective but also aligned with the unique needs of each client. This strategic alignment between marketing and sales is crucial in fostering a cohesive narrative that enhances customer trust and satisfaction. In her role, Anna also champions diversity and inclusion, recognizing that a diverse team leads to more innovative solutions and a richer understanding of customer needs. Her strong problem-solving skills and ability to communicate complex scenarios to varied audiences empower her team to navigate challenges effectively and drive continuous improvement. Through her leadership, Axon is not just enhancing customer loyalty but is also setting a benchmark for excellence in customer success within the SaaS landscape. Anna's commitment to education and training further solidifies her position as a thought leader in the industry, ensuring that both her team and customers are equipped with the knowledge and tools necessary to thrive in an ever-evolving environment.
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  • Anna Osborn Work

    • Director, Customer Loyalty, Intelligence and Enablement at Axon in January 2024 to Present
    • Director of Customer Success at Axon in January 2022 to January 2024
    • Manager, Customer Success at Axon in January 2021 to January 2022
  • Anna Osborn Skills

    • Go-to-Market StrategyCustomer AppreciationGenerative AI
      LeadershipProduct ManagementSales EnablementCustomer Experience ManagementTeam LeadershipOperational ExecutionEnterprise SoftwareCustomer ExperienceProject PlanningCompetitive AnalysisEscalation ResolutionNet Promoter ScoreExecutive Business ReviewsVoice of the CustomerUpsellingProgram ManagementGainsightPeople DevelopmentKPI ReportingCustomer SuccessTeam BuildingAdoptionCustomer Escalation ManagementCoaching & MentoringAnalytical SkillsCustomer AdvocacyManagementCross-functional Team LeadershipCRMAccount ManagementStrategic PlanningIntegrated MarketingMarket ResearchAdvertisingStrategyProject ManagementCustomer ServiceCustomer RetentionMedia PlanningCross SellingDirect MarketingBusiness Process ImprovementIntegrationSoftware as a Service (SaaS)Marketing StrategyBusiness DevelopmentTraining & DevelopmentDigital MarketingOnboardingData AnalysisArtificial Intelligence for BusinessGenerative AI Tools

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  • About Anna Osborn's Current Company

  • Frequently Asked Questions about Anna Osborn

    • What is Anna Osborn email address?
      Email Anna Osborn at a***8@gmail.com and a***n@axon.com. This email is the most updated Anna Osborn email found in 2025.
    • What is Anna Osborn phone number?
      Anna Osborn phone number is +14802965505 and +16025027323.
    • How to contact Anna Osborn?
      To contact Anna Osborn send an email to a***8@gmail.com or a***n@axon.com. If you want to call Anna Osborn try calling on +14802965505 and +16025027323. (updated on October 30, 2024)
    • What is Anna Osborn net worth?
      Anna Osborn has an estimated net worth of $75,000 to $99,999
    • What company does Anna Osborn work for?
      Anna Osborn works for Axon
    • What is Anna Osborn's role at Axon?
      Anna Osborn is Director, Customer Loyalty, Intelligence and Enablement
    • What industry does Anna Osborn work in?
      Anna Osborn works in the Public Safety industry.

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