Nicole Clopper serves as an Epic Principal Trainer at Seattle Children's, where her expertise in instructional design and training development plays a pivotal role in enhancing the operational efficiency of the organization. With a strong focus on creating high-quality training materials, Nicole has successfully designed...
Nicole Clopper serves as an Epic Principal Trainer at Seattle Children's, where her expertise in instructional design and training development plays a pivotal role in enhancing the operational efficiency of the organization. With a strong focus on creating high-quality training materials, Nicole has successfully designed a robust hybrid curriculum tailored for front-line scheduling and registration staff. This innovative approach not only increases access to training but also provides much-needed flexibility for high-volume hiring groups, ensuring that new employees are well-equipped to meet the demands of their roles.
In her current position, Nicole has led preparation and support efforts for significant Prelude and Cadence changes, including the implementation of Prelude Navigators and the Book It system. These initiatives represent some of the largest updates in recent years, and Nicole's meticulous attention to detail has been instrumental in ensuring a smooth transition. Her ability to translate complex concepts into easily digestible training content showcases her exceptional communication skills and her commitment to fostering a collaborative learning environment.
Nicole's proficiency in tools like Adobe Captivate enhances her instructional design capabilities, allowing her to create engaging and interactive training experiences. She is not only a problem solver but also a relationship builder, working closely with stakeholders to identify training needs and develop solutions that drive process improvement. Her passion for public speaking and employee training further solidifies her role as a key contributor to Seattle Children's mission of providing exceptional care to its patients and families. In every project, Nicole remains focused on the bigger picture, ensuring that her training initiatives align with the organization's goals and ultimately enhance the quality of service provided.
