Olivia Rhodes serves as the Lead for Business Risk & Controls at USAA, where she plays a pivotal role in shaping the governance framework for the Federal Savings Bank's Policy and Procedure Program. With her extensive background in financial services, consumer, and telecom industries, Olivia...
Olivia Rhodes serves as the Lead for Business Risk & Controls at USAA, where she plays a pivotal role in shaping the governance framework for the Federal Savings Bank's Policy and Procedure Program. With her extensive background in financial services, consumer, and telecom industries, Olivia brings a wealth of experience in regulatory compliance and risk management to her current position. She is adept at navigating complex regulatory landscapes, ensuring that all policies and procedures not only meet internal standards but also align with external laws and regulations.
In her role, Olivia is responsible for partnering with various lines of business within the bank to provide oversight and support, ensuring that governance structures are robust and effective. She leads key projects aimed at enhancing the clarity and conciseness of policies, which is essential for mitigating risk and fostering a culture of compliance. Her decisive leadership style and collaborative problem-solving skills enable her to effectively manage cross-functional teams, driving initiatives that enhance operational efficiency and compliance adherence.
Olivia’s expertise in project management is complemented by her strong analytical skills, allowing her to conduct thorough research and reporting that informs strategic decision-making. Her commitment to corporate governance and regulatory compliance not only safeguards the bank’s interests but also promotes a transparent and accountable organizational culture. With a proven track record of developing processes that ensure adherence to internal policies, Olivia is a vital asset to USAA, dedicated to fostering a resilient and compliant banking environment.
