Nelson Defigueiredo currently serves as the Division President at Chartwells Higher Education Dining Services, where he leverages his extensive expertise in managed services to enhance dining experiences across both public and private higher education institutions. With a strong focus on the food industry, Nelson is...
Nelson Defigueiredo currently serves as the Division President at Chartwells Higher Education Dining Services, where he leverages his extensive expertise in managed services to enhance dining experiences across both public and private higher education institutions. With a strong focus on the food industry, Nelson is dedicated to creating innovative dining solutions that not only meet the diverse needs of students but also promote sustainability and wellness. His leadership in multi-unit operations has been pivotal in streamlining processes and ensuring high-quality service delivery across various campuses.
Under Nelson's guidance, Chartwells has embarked on several key projects aimed at elevating the dining experience. These initiatives include the implementation of farm-to-table programs, which connect students with locally sourced ingredients, and the introduction of customizable meal plans that cater to dietary restrictions and preferences. His commitment to P&L management ensures that these programs are not only beneficial for students but also financially viable for the institutions.
Nelson's expertise in team building and leadership development is evident in the strong, motivated teams he cultivates. He believes that fostering a culture of collaboration and continuous improvement is essential for delivering exceptional customer service. By prioritizing training and professional growth, he empowers his staff to excel in their roles, ultimately enhancing the overall dining experience for students.
With a keen eye for budgeting and catering operations, Nelson is adept at navigating the complexities of the higher education dining landscape. His strategic vision and hands-on approach have positioned Chartwells as a leader in the industry, making a lasting impact on the communities they serve.