As the Director of Operations at The Mandt System, Inc., Shanna Jacobson plays a pivotal role in ensuring the seamless execution of administrative functions that underpin the organization's mission to provide innovative training solutions aimed at reducing restraint and coercive interactions. With a focus on...
As the Director of Operations at The Mandt System, Inc., Shanna Jacobson plays a pivotal role in ensuring the seamless execution of administrative functions that underpin the organization's mission to provide innovative training solutions aimed at reducing restraint and coercive interactions. With a focus on operational excellence, Shanna oversees a dedicated team responsible for critical areas such as registration, event coordination, and accounting, ensuring that each facet of the operation aligns with the company’s commitment to delivering exceptional customer service.
Shanna’s expertise in accounts payable and receivable, payroll management, and collections is instrumental in maintaining the financial health of the organization. By implementing robust accounting procedures and fostering a culture of process improvement, she enhances the efficiency of daily operations. Her strategic approach to staff development not only empowers her team but also cultivates an environment where continuous learning and professional growth are prioritized.
In her role, Shanna is also committed to enhancing the training programs offered by The Mandt System. By leveraging her skills in public speaking and process scheduling, she actively contributes to the development of training modules that are both effective and engaging. Her ability to communicate expectations and goals clearly ensures that each team member understands their role in achieving the organization’s objectives. As a result, Shanna Jacobson is not only a leader in operations but also a key driver of The Mandt System’s mission to create safer environments through effective training and support.
