Jeff McConnell is a seasoned Senior Manager of Project Management at Kalderos, where he plays a pivotal role in driving the implementation of the Kalderos suite of 340B products. With a strong focus on digital transformation within the healthcare sector, Jeff leverages his extensive experience...
Jeff McConnell is a seasoned Senior Manager of Project Management at Kalderos, where he plays a pivotal role in driving the implementation of the Kalderos suite of 340B products. With a strong focus on digital transformation within the healthcare sector, Jeff leverages his extensive experience across large, medium, and startup environments to foster customer success. His expertise in strategic planning and transformational change positions him as a key leader in navigating the complexities of healthcare technology integration.
At Kalderos, Jeff is instrumental in growing a dynamic team dedicated to optimizing the 340B program, which is vital for ensuring that eligible healthcare providers can access discounted medications. His hands-on approach to project management encompasses not only application management and integration but also the establishment of robust workplace relationships that enhance team collaboration and efficiency. By employing advanced methodologies, including Robotic Process Automation (RPA), Jeff streamlines processes and improves operational effectiveness, ensuring that clients receive the highest level of service.
Moreover, Jeff's background in consulting practice leadership and offshore call center setups equips him with a unique perspective on vendor management and customer service excellence. His ability to bridge the gap between technical solutions and business acumen allows him to effectively communicate project goals and outcomes to stakeholders at all levels. As a transformational change leader, Jeff is committed to fostering a culture of innovation and continuous improvement, ultimately driving success for both Kalderos and its clients in the ever-evolving healthcare landscape.
