Ted Jr. serves as the Branch Manager at Heartland Federal Credit Union, where he leverages over 28 years of extensive experience in the retail banking sector, particularly within the Dayton market. His role is pivotal in driving the growth of new business opportunities while overseeing...
Ted Jr. serves as the Branch Manager at Heartland Federal Credit Union, where he leverages over 28 years of extensive experience in the retail banking sector, particularly within the Dayton market. His role is pivotal in driving the growth of new business opportunities while overseeing all operational aspects of the Kettering location. Ted’s innovative approach to multi-site leadership has enabled him to effectively manage a diverse team, fostering a culture of collaboration and excellence in client service.
Under his guidance, the branch has seen significant advancements in account management and sales performance, thanks to his strategic focus on business development and goal achievement. Ted is particularly adept at building and nurturing client relationships, which has been instrumental in enhancing customer loyalty and satisfaction. His expertise in small business lending has positioned the credit union as a trusted partner for local entrepreneurs, further solidifying its reputation in the community.
Ted's strong proficiencies in operations management and budget oversight ensure that the Kettering branch not only meets but exceeds its financial targets. His commitment to team building and leadership development has resulted in a high-performing staff that is dedicated to delivering superior service. As he continues to innovate and implement effective sales management strategies, Ted Jr. remains a key player in Heartland Federal Credit Union's mission to provide exceptional financial solutions tailored to the needs of its members.
