Claudio Garzillo serves as the IT Contract Management and Sourcing Principal at Undisclosed, where he leverages his extensive experience in group contract negotiation within the ICT sector. His expertise spans both procurement and supplier perspectives, particularly in legacy and virtualized technologies, IT services, Business Support...
Claudio Garzillo serves as the IT Contract Management and Sourcing Principal at Undisclosed, where he leverages his extensive experience in group contract negotiation within the ICT sector. His expertise spans both procurement and supplier perspectives, particularly in legacy and virtualized technologies, IT services, Business Support Systems (BSS), and managed services. Claudio has a proven track record of successfully renegotiating contracts, achieving significant cost savings while ensuring compliance with Service Level Agreements (SLAs).
In his current role, Claudio acts as a Procurement Business Partner for the Digital Modernization Project, driving initiatives that are pivotal to the organization's IT transformation. He is end-to-end responsible for procurement strategies related to BPO, technical infrastructure, security tools, and customized BSS solutions that enhance customer experience and optimize Digital Service Provider (DSP) devices. His strategic oversight in contract management not only ensures the execution of contracts but also fosters a culture of cost monitoring and process definition across multiple countries.
Claudio's skill set is robust, encompassing IT transformation, customer relationship management (CRM), research and development (R&D), and multimedia technologies, including LTE and UMTS. His project management acumen, combined with a deep understanding of bid processes and Internet Protocol (IP) technologies, positions him as a key player in navigating the complexities of digital transformation. As organizations increasingly pivot towards digital solutions, Claudio's insights and strategic approach to procurement and contract management are invaluable assets in driving successful outcomes and fostering innovation within the ICT landscape.
