Ahmad Jerjis is a seasoned Senior Account Manager at ISN, where he leverages over a decade of experience in the Information Technology, Oil & Gas, and Construction industries to drive client success and enhance operational efficiency. In his current role, Ahmad is responsible for managing...
Ahmad Jerjis is a seasoned Senior Account Manager at ISN, where he leverages over a decade of experience in the Information Technology, Oil & Gas, and Construction industries to drive client success and enhance operational efficiency. In his current role, Ahmad is responsible for managing a portfolio of over 100 high-profile accounts across diverse regions, including Europe, the Middle East, Africa, the United States, Canada, and Australia. His expertise in strategy and compliance management positions him as a key accounts lead for the EMEA region, where he diligently identifies gaps and areas of concern within client operations. By providing tailored recommendations, Ahmad ensures that clients meet all legal, regulatory, Health, Safety, and Environmental (HSE), and procurement compliance frameworks.
In addition to his account management responsibilities, Ahmad leads a dedicated team focused on subscriptions and re-subscriptions for the EMEA market. His leadership skills and customer experience transformation initiatives have significantly improved client retention rates and satisfaction levels. Ahmad's proficiency in CRM and market research allows him to develop data-driven strategies that not only enhance client relationships but also drive business growth. With a strong commitment to public speaking and effective communication, he regularly engages with stakeholders to share insights and best practices, fostering a collaborative environment that empowers clients to achieve their objectives. As a result, Ahmad has established himself as a trusted advisor and a pivotal figure in ISN's mission to deliver exceptional service and value to its clients.
