Monica Percic serves as the HR Service Center & Operations Manager at Pentair, where she plays a pivotal role in shaping the company’s HR Shared Services model as part of a comprehensive HR Transformation initiative. Reporting directly to the Director of HR Operations & Technology,...
Monica Percic serves as the HR Service Center & Operations Manager at Pentair, where she plays a pivotal role in shaping the company’s HR Shared Services model as part of a comprehensive HR Transformation initiative. Reporting directly to the Director of HR Operations & Technology, Monica leads a dynamic team of 20 professionals, focusing on optimizing service delivery and enhancing employee experiences across the organization. Her expertise in change management and human resources allows her to evaluate and document current service delivery models effectively, ensuring that they align with Pentair's strategic objectives.
Monica's natural curiosity and passion for people drive her to identify opportunities for process improvements and talent upgrades within the organization. She collaborates closely with cross-functional teams, leveraging her skills in HRIS and training delivery to implement innovative solutions that foster a culture of continuous learning and development. Key projects under her leadership include the establishment of a new Shared Service Center, which aims to streamline HR operations and enhance service efficiency.
Her approach is characterized by a blend of action-oriented strategies and a sense of humor, making her a credible activist within the organization. Monica’s commitment to union avoidance and her ability to conduct insightful interviews further contribute to her success in building strong connections and fostering an inclusive workplace culture. As she continues to navigate the complexities of HR operations, Monica remains dedicated to empowering her team and driving Pentair's mission forward, embodying the belief that learning is a lifelong journey.
