As the Director of Operations at Zen Life Counseling, Tori Tzeng plays a pivotal role in ensuring the seamless functioning of the practice while enhancing the quality of care provided to clients. With a strong focus on operational efficiency, Tori develops and implements comprehensive policies...
As the Director of Operations at Zen Life Counseling, Tori Tzeng plays a pivotal role in ensuring the seamless functioning of the practice while enhancing the quality of care provided to clients. With a strong focus on operational efficiency, Tori develops and implements comprehensive policies and procedures that not only streamline daily operations but also ensure strict adherence to healthcare regulations, including HIPAA compliance. Her expertise in health informatics and medical billing allows her to effectively manage insurance verification, billing, and claims processes, ensuring that the practice remains financially sound while providing exceptional service to clients.
Tori is also deeply committed to community engagement, recognizing the importance of building and nurturing relationships within the local community. By actively participating in outreach initiatives, she expands Zen Life Counseling's reputation as a trusted provider of mental health services. Her strategic planning skills come into play as she oversees the procurement of essential supplies, ensuring that the practice is always equipped with the necessary resources to deliver high-quality care.
In addition to her operational responsibilities, Tori leverages her skills in business planning and sales operations to identify growth opportunities for the practice. Utilizing tools like Tableau, she analyzes data to inform decision-making and optimize operational processes. Tori’s multifaceted role not only enhances the internal workings of Zen Life Counseling but also contributes to a positive client experience, making her an invaluable asset to the organization. Through her leadership, Tori is dedicated to fostering a supportive environment that prioritizes both client well-being and operational excellence.
