Cristy McCormick is a dedicated ROI Specialist at MRO, where she plays a pivotal role in ensuring the seamless fulfillment of HIPAA-compliant requests for clinical medical records. With a strong foundation in medical terminology and insurance billing, Cristy expertly navigates the complexities of medical documentation...
Cristy McCormick is a dedicated ROI Specialist at MRO, where she plays a pivotal role in ensuring the seamless fulfillment of HIPAA-compliant requests for clinical medical records. With a strong foundation in medical terminology and insurance billing, Cristy expertly navigates the complexities of medical documentation and compliance, ensuring that patient privacy is upheld while facilitating access to essential health information. Her proficiency in electronic medical records (EMR) systems and familiarity with billing forms such as UB-92 and CMS 1500 enable her to streamline processes and enhance operational efficiency.
At MRO, Cristy is involved in key projects aimed at improving the accuracy and timeliness of medical record retrieval, which is crucial for both patient care and administrative efficiency. Her expertise in medical coding and HCPCS allows her to accurately interpret and process requests, ensuring that all documentation meets regulatory standards. Additionally, Cristy's strong customer service skills enable her to effectively communicate with healthcare providers, insurers, and patients, fostering positive relationships and promoting a collaborative approach to resolving inquiries.
Cristy's proficiency in Microsoft Excel and Word further enhances her ability to manage data and generate reports, which are essential for tracking performance metrics and identifying areas for improvement. As a motivated medical professional, she is committed to continuous professional growth and is always seeking opportunities to expand her knowledge in health information management. Through her contributions at MRO, Cristy not only supports the operational goals of her team but also champions the importance of accurate and accessible medical records in delivering high-quality healthcare.
