Gary Engel
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Gary Engel

Linkedin Profile
Chief Customer Care Officer at Rightworks | Lexington, Massachusetts, United States
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About Gary Engel

  • As the Executive Vice President of Customer Care at Rightworks, Gary Engel is at the forefront of enhancing customer experiences and driving operational excellence. With a robust background in Customer Success, Technical Support, and Product Management, Gary has transitioned from a hybrid role to a...
    As the Executive Vice President of Customer Care at Rightworks, Gary Engel is at the forefront of enhancing customer experiences and driving operational excellence. With a robust background in Customer Success, Technical Support, and Product Management, Gary has transitioned from a hybrid role to a dedicated focus on leading a dynamic Care team. This team, composed of Success and Technical Support professionals, is committed to delivering world-class service that not only meets but exceeds customer expectations. Under Gary's leadership, Rightworks is implementing innovative strategies to streamline customer interactions and ensure seamless support across its SaaS and cloud computing platforms. His hands-on approach fosters a culture of collaboration and accountability, empowering team members to take ownership of customer satisfaction. Gary's expertise in business analysis and program management allows him to identify key areas for improvement, driving initiatives that enhance service delivery and operational efficiency. Currently, Gary is spearheading several key projects aimed at optimizing the customer journey, from onboarding to ongoing support. By leveraging data-driven insights, he is developing tailored solutions that address the unique needs of each customer, ultimately creating lasting value for both clients and investors. His passion for problem-solving and team-building is evident in the way he motivates employees to strive for excellence, ensuring that Rightworks remains a leader in the competitive landscape of web hosting and cloud services. With a proven track record in start-ups and public companies, Gary Engel is dedicated to fostering an environment where customer care is not just a function, but a core value that drives the company's success.
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  • Gary Engel Work

    • Chief Customer Care Officer at Rightworks in April 2025 to Present
    • Executive Vice President of Customer Care at Rightworks in October 2023 to April 2025
    • Executive Vice President of Cloud Products and Customer Care at Rightworks in December 2021 to October 2023
  • Gary Engel Skills

    • Call CenterMergersSales
      SaaSAnalyticsWeb HostingCall Center DevelopmentBPOUser ExperienceCustomer ExperienceCRMLead GenerationProduct ManagementVendor ManagementTechnical SupportPaaSBusiness DevelopmentE-commerceCall CentersInternet ServicesProcess ImprovementEntrepreneurshipCloud ComputingLeadershipStrategic PartnershipsMergers & AcquisitionsCustomer SupportCustomer RetentionAccount ManagementBusiness AnalysisStart-upsEnterprise SoftwareTeam LeadershipStrategyCross-functional Team LeadershipCustomer SatisfactionTeam ManagementNew Business DevelopmentCustomer ServiceCustomer AcquisitionExecutive ManagementTelecommunicationsManagementConsultingGo-to-market StrategySolution SellingProgram ManagementOutsourcingPerformance ManagementNet Promoter Score

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  • About Gary Engel's Current Company

  • Frequently Asked Questions about Gary Engel

    • What is Gary Engel email address?
      Email Gary Engel at g***l@hotmail.com and g***l@rightnetworks.com. This email is the most updated Gary Engel email found in 2024.
    • What is Gary Engel phone number?
      Gary Engel phone number is +16033240474.
    • How to contact Gary Engel?
      To contact Gary Engel send an email to g***l@hotmail.com or g***l@rightnetworks.com. If you want to call Gary Engel try calling on +16033240474. (updated on September 13, 2024)
    • What company does Gary Engel work for?
      Gary Engel works for Rightworks
    • What is Gary Engel's role at Rightworks?
      Gary Engel is Chief Customer Care Officer
    • What industry does Gary Engel work in?
      Gary Engel works in the Online Audio And Video Media industry.

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