Michael Schuler currently serves as the Studio Manager for Genesis Motor Europe at the flagship studio in Zürich, a role he has held since October 2022. In this capacity, he leads a dedicated team of 15 professionals, including Genesis Personal Assistants, Concierges, and Front Desk...
Michael Schuler currently serves as the Studio Manager for Genesis Motor Europe at the flagship studio in Zürich, a role he has held since October 2022. In this capacity, he leads a dedicated team of 15 professionals, including Genesis Personal Assistants, Concierges, and Front Desk staff, all committed to delivering the exceptional customer experience that embodies the brand's Korean philosophy of ‘Son-Nim’. This approach emphasizes treating customers as esteemed guests, ensuring that their journey with Genesis begins not at the point of sale, but rather as an ongoing relationship built on trust and service excellence.
Under Michael's leadership, the studio has successfully achieved key performance targets related to contract closures, showcasing his expertise in sales strategy and customer engagement. He plays a pivotal role in organizing promotional events that not only elevate brand visibility but also foster community connections and enhance customer loyalty. His focus on the flagship model, the Genesis G90, highlights his deep understanding of luxury automotive sales and marketing dynamics.
Michael's skill set is robust, encompassing social selling techniques that leverage social media for new customer acquisition, as well as a strong foundation in digital transformation initiatives. His proficiency in financial reporting and analysis, combined with strategic business case preparation, positions him as a key player in the studio's operational success. With a commitment to networking and relationship-building, Michael Schuler is not just managing a team; he is cultivating an environment where customer satisfaction and brand loyalty flourish, ultimately driving the Genesis difference in the competitive European automotive market.
