Joan Bridges serves as a Collection Specialist at Fi-Med Management, where her extensive background in medical billing and collections plays a pivotal role in optimizing the revenue cycle for healthcare providers. With a robust foundation in drug and alcohol counseling, Joan brings a unique perspective...
Joan Bridges serves as a Collection Specialist at Fi-Med Management, where her extensive background in medical billing and collections plays a pivotal role in optimizing the revenue cycle for healthcare providers. With a robust foundation in drug and alcohol counseling, Joan brings a unique perspective to her current role, allowing her to effectively communicate with patients, attorneys, and insurance companies alike. Her expertise encompasses a wide range of areas, including Medicaid and Medicare billing, appeals, and the intricacies of HMO collections, making her a valuable asset to the team.
In her current position, Joan is responsible for managing delinquent payments and resolving billing issues, which often involves navigating complex insurance landscapes. She diligently follows up on accounts receivable that are over 90 days unpaid, ensuring that both patients and healthcare providers receive the support they need. Her ability to provide thorough documentation and work collaboratively with the Insurance Commissioner for the state of California exemplifies her commitment to compliance and customer service excellence.
Joan’s skills in HIPAA regulations and electronic medical records (EMR) further enhance her effectiveness in the healthcare environment, allowing her to maintain patient confidentiality while addressing financial concerns. Additionally, her experience working with first-time juvenile offenders has equipped her with a compassionate approach to counseling, enabling her to provide academic support and guidance to those in need. As Joan continues to excel in her role at Fi-Med Management, her dedication to improving financial outcomes and fostering positive relationships within the healthcare community remains at the forefront of her professional journey.
