Rodney Krasley, a Philadelphia native who made the sunny transition to Florida in 2015, currently excels as a Product Specialist at Sarasota Ford, where he leverages his extensive background in the automotive industry to enhance the customer experience. With a solid foundation as an Assistant...
Rodney Krasley, a Philadelphia native who made the sunny transition to Florida in 2015, currently excels as a Product Specialist at Sarasota Ford, where he leverages his extensive background in the automotive industry to enhance the customer experience. With a solid foundation as an Assistant Service Manager, Rodney has honed his skills in customer service and product knowledge, making him an invaluable asset to the dealership. His commitment to excellence is reflected in Sarasota Ford's recognition as a Triple Crown and Presidents Award-winning dealership, where Rodney plays a pivotal role in maintaining the high standards of customer satisfaction that contribute to this prestigious status.
In his current role, Rodney specializes in providing customers with comprehensive product knowledge, empowering them to make informed purchasing decisions. He is adept at explaining the intricate functions and features of the full Ford product line, ensuring that each customer feels confident and well-informed about their choices. Rodney's passion for creating an enjoyable purchasing experience is evident in his engaging public speaking skills, which he utilizes to connect with customers on a personal level. His proficiency in tools like Microsoft Excel and SAP further enhances his ability to analyze customer data and streamline processes, ultimately leading to improved service delivery.
Rodney's dedication to follow-up ensures that every customer leaves with not just a vehicle, but a lasting impression of exceptional service. His expertise in social media also allows him to engage with the community, sharing valuable insights and updates about the latest Ford innovations. As a key player at Sarasota Ford, Rodney Krasley continues to set the bar high for customer service in the automotive industry, making a significant impact on both the dealership and its clientele.
