As the Lead of the Office of the CTO at Link Logistics, Mike Howard plays a pivotal role in shaping the strategic direction of the organization while leveraging his extensive background in Global Service IT. With over 15 years of experience in service delivery and...
As the Lead of the Office of the CTO at Link Logistics, Mike Howard plays a pivotal role in shaping the strategic direction of the organization while leveraging his extensive background in Global Service IT. With over 15 years of experience in service delivery and operations, Mike is adept at navigating the complexities of technology integration and customer experience enhancement. His current focus is on establishing a robust framework for the Office of the CTO, which includes the development of organizational standards, governance protocols, and budget management strategies that align with the company’s long-term vision.
Mike's leadership style is characterized by his ability to influence at all levels, fostering collaboration among diverse teams to drive innovation and operational excellence. He is currently spearheading key projects that aim to optimize vendor management and enhance contract management processes, ensuring that Link Logistics remains agile and responsive in a rapidly evolving market. His expertise in strategic thinking and business planning allows him to identify opportunities for growth and efficiency, while his background in disaster recovery and solution selling equips him to address potential challenges proactively.
In an industry where technology is paramount, Mike’s commitment to leveraging cutting-edge tools and methodologies is instrumental in enhancing customer support and overall service delivery. By focusing on the intersection of technology and customer experience, he is not only enhancing operational capabilities but also ensuring that Link Logistics remains a leader in the logistics sector. As he continues to build the Office of the CTO, Mike is dedicated to fostering a culture of innovation and excellence that will drive the company forward.
