Norbert Kleissendorf serves as the Senior Director of Sales Operations at Siemens Digital Industries Software, where he plays a pivotal role in steering the organization through its transformative journey towards a Software as a Service (SaaS) model. With over 20 years of experience in sales...
Norbert Kleissendorf serves as the Senior Director of Sales Operations at Siemens Digital Industries Software, where he plays a pivotal role in steering the organization through its transformative journey towards a Software as a Service (SaaS) model. With over 20 years of experience in sales operations, finance, and accounting, Norbert brings a wealth of expertise in deal desk enablement, revenue recognition under IFRS and US GAAP, and contract advisory. His strategic vision is instrumental in developing and implementing cutting-edge omni-channel sales and pricing policies that align with the evolving needs of the global sales organization.
In his current role, Norbert leads key projects aimed at enhancing operational efficiency and driving continuous improvement across sales processes. He is particularly focused on establishing robust metrics that facilitate the successful transition to a land-and-expand revenue (LAER) sales motion, ensuring that the organization not only meets but exceeds its sales targets. His proficiency in Configure Price Quote (CPQ) software and service-level agreements (SLA) further enhances his ability to streamline pricing strategies and optimize business processes.
Norbert's exceptional analytical skills and business acumen enable him to build strong relationships across departments, fostering collaboration and driving alignment on strategic initiatives. His commitment to quality and operational excellence is evident in his approach to internal audits and business analysis, ensuring that Siemens Digital Industries Software remains at the forefront of innovation in the competitive landscape of digital solutions. Through his leadership, Norbert is not only shaping the future of sales operations but also contributing to the overall success of the organization as it navigates the complexities of a rapidly changing industry.
