Scott Wager serves as the IT Director for the Michigan Lifelong Education Advancement and Potential (MILEAP), Michigan Community Service Commission (MCSC), and Michigan Department of Civil Rights (MDCR) within the Agency Services division of the State of Michigan. With over 23 years of experience in...
Scott Wager serves as the IT Director for the Michigan Lifelong Education Advancement and Potential (MILEAP), Michigan Community Service Commission (MCSC), and Michigan Department of Civil Rights (MDCR) within the Agency Services division of the State of Michigan. With over 23 years of experience in the IT field, including 12 years in leadership roles, Scott has honed his expertise in managing development and support teams, fostering a collaborative environment that emphasizes positive working relationships with both internal stakeholders and external partners.
In his current role, Scott oversees a range of critical IT functions, including large-scale application modernization projects aimed at enhancing the efficiency and effectiveness of educational and civil rights services across the state. His responsibilities encompass not only application support and day-to-day operations but also the maintenance and minor enhancement of existing systems. Scott's process-oriented approach, grounded in CMMI principles, ensures that projects are executed with a focus on quality and continuous improvement.
Scott's skill set is diverse, featuring strengths in production support, project planning, and requirements analysis. He is adept at strategic planning and vendor management, which are crucial for integrating new technologies and optimizing business processes. His commitment to change management and process improvement has led to significant advancements in service delivery for MILEAP, MCSC, and MDCR. By leveraging his extensive knowledge of PL/SQL and infrastructure support, Scott is dedicated to driving innovation and ensuring that the IT services provided meet the evolving needs of Michigan's citizens.
