Kirstin Dishman serves as the General Manager at TitleMax, where she leverages her exceptional communication skills and keen listening abilities to enhance customer experiences and drive business growth. With a strong focus on generating new loans, Kirstin has developed a comprehensive marketing strategy that effectively...
Kirstin Dishman serves as the General Manager at TitleMax, where she leverages her exceptional communication skills and keen listening abilities to enhance customer experiences and drive business growth. With a strong focus on generating new loans, Kirstin has developed a comprehensive marketing strategy that effectively utilizes online leads, business-to-business partnerships, customer referrals, and targeted residential flyers. Her ability to assess clientele needs ensures that each interaction is tailored, fostering trust and loyalty among customers.
In her role, Kirstin oversees all aspects of store operations, demonstrating her leadership capabilities by managing a diverse team and ensuring seamless communication across all levels. Her organizational skills shine through as she meticulously manages customer files, collections, and employee schedules, all while maintaining a high standard of service. Kirstin's conscientious approach to cash handling, including opening and closing procedures and daily deposits, reflects her commitment to operational excellence and financial integrity.
Kirstin's expertise extends beyond traditional management; she possesses a deep understanding of telecommunications, particularly in wireless and mobile technology sectors. Her knowledge of 4G, LTE, and M2M solutions positions her as a valuable asset in navigating the evolving landscape of customer retention strategies. By combining her detail-oriented nature with a passion for customer service, Kirstin Dishman not only meets but exceeds the expectations of both her team and clientele, driving TitleMax towards continued success in a competitive market.