Diane Cctp serves as the Senior Director of Behavioral Health Services at Maine Behavioral Healthcare, where she leverages her extensive experience in integrated behavioral health management to enhance care across the lifespan. With a progressive approach to leadership, Diane oversees the operational services at the...
Diane Cctp serves as the Senior Director of Behavioral Health Services at Maine Behavioral Healthcare, where she leverages her extensive experience in integrated behavioral health management to enhance care across the lifespan. With a progressive approach to leadership, Diane oversees the operational services at the Southern Maine Health Care Sanford Campus, managing a dedicated team of over 100 full-time equivalents (FTEs). Under her guidance, the facility has successfully expanded its capacity from 12 to 40 adult inpatient beds, establishing two state-of-the-art units that prioritize patient-centered care.
Diane is instrumental in developing innovative program models that integrate evidence-based practices, ensuring high-quality standards in clinical excellence and patient satisfaction. Her initiatives include the creation of a comprehensive behavioral health patient experience survey and the implementation of robust quality metrics that drive continuous improvement. Diane's commitment to holistic care is evident in her advocacy for integrating mental health services with physical health, thereby addressing the needs of patients with co-occurring disorders and dual diagnoses.
Her expertise in program development and healthcare management is complemented by her focus on leadership development and clinical research, enabling her to implement effective interventions that enhance both patient outcomes and employee satisfaction. Diane's strategic vision not only emphasizes risk management and safety but also aligns financial responsibility with the delivery of high-quality behavioral health services. Through her leadership, Maine Behavioral Healthcare is poised to set new benchmarks in integrated care, fostering an environment where patients, families, and staff thrive together.
