Zach Bowers is a dedicated and innovative Product Owner at El Paso County, Colorado, where he leverages his extensive background in software engineering and technical management to drive impactful projects that enhance operational efficiency. Currently, Zach is spearheading the implementation of the Employee Service Portal...
Zach Bowers is a dedicated and innovative Product Owner at El Paso County, Colorado, where he leverages his extensive background in software engineering and technical management to drive impactful projects that enhance operational efficiency. Currently, Zach is spearheading the implementation of the Employee Service Portal utilizing ServiceNow, a transformative initiative that integrates payroll systems and significantly reduces onboarding errors. His strategic focus on user-centric solutions has led to the establishment of a Service Level Agreement (SLA) that has improved onboarding success rates to an impressive 90%.
Zach’s expertise in enterprise solution design and software implementation is complemented by his adeptness in data analysis, which allows him to make informed decisions that align with both user needs and organizational goals. His role requires a high level of collaboration with stakeholders and cross-functional teams, ensuring that business requirements are clearly defined and met throughout the project lifecycle. By employing Agile methodologies, particularly Scrum, Zach effectively manages software project timelines and deliverables while fostering a culture of continuous improvement.
In addition to his technical skills, Zach excels in communication and user acceptance testing, ensuring that the final products not only meet but exceed user expectations. His commitment to code refactoring and dataset management further enhances the quality and reliability of the solutions he delivers. As a forward-thinking leader, Zach Bowers is dedicated to driving innovation and fostering a collaborative environment that empowers teams to achieve their best work, ultimately contributing to the growth and success of El Paso County.
