John Pappas is a seasoned hospitality industry executive currently serving as the Vice President of Operations at Havana Central and Houston Hall, where he brings over 12 years of multi-unit operations experience to the table. In his role, John is responsible for overseeing the operational...
John Pappas is a seasoned hospitality industry executive currently serving as the Vice President of Operations at Havana Central and Houston Hall, where he brings over 12 years of multi-unit operations experience to the table. In his role, John is responsible for overseeing the operational intricacies of four full-service restaurants located in New York and New Jersey, with each unit generating an impressive average of $12 million in sales. His systematic approach to operations management is complemented by his expertise in hiring, training, and project management, ensuring that each restaurant not only meets but exceeds performance benchmarks.
John's leadership extends beyond day-to-day operations; he plays a pivotal role in strategic initiatives such as new store openings and menu development. His ability to create Standard Operating Procedures (SOPs) has streamlined processes across the board, enhancing efficiency and consistency in service delivery. Additionally, John's analytical skills enable him to identify complex challenges within the operational framework, allowing him to devise innovative solutions that foster collaboration among team members.
With a keen focus on team development, John prioritizes training and mentorship, cultivating a culture of excellence that resonates throughout the organization. His involvement in the accounting department, human resources, marketing, and purchasing ensures a holistic approach to restaurant management, aligning all functions towards common goals. As he continues to drive operational success at Havana Central and Houston Hall, John Pappas remains committed to elevating the dining experience for guests while optimizing performance across all facets of the business.
