Courtney Roane serves as the Senior Restaurant Operations Manager at Kimpton Hotels & Restaurants, where she exemplifies her philosophy of treating every guest as if they are in her home. With a robust background in food and beverage management, Courtney is dedicated to enhancing operational...
Courtney Roane serves as the Senior Restaurant Operations Manager at Kimpton Hotels & Restaurants, where she exemplifies her philosophy of treating every guest as if they are in her home. With a robust background in food and beverage management, Courtney is dedicated to enhancing operational efficiency and guest satisfaction across the property’s signature dining venues, including the acclaimed Birch and Bloom Steak House, the vibrant Aspen Bar, and the innovative Good Sport.
In her current role, Courtney leads daily operations, ensuring that each restaurant not only meets but exceeds the high standards expected by discerning guests. Her expertise in menu development allows her to curate offerings that reflect seasonal ingredients and local flavors, creating memorable dining experiences that drive repeat business. Additionally, her experience with union operations enhances her ability to navigate complex staffing dynamics, fostering a collaborative environment that empowers team members to deliver exceptional service.
Courtney's strategic approach to revenue analysis and organizational structure enables her to identify opportunities for growth and profitability across all dining outlets. She is adept at implementing catering solutions that cater to diverse clientele, from intimate gatherings to large corporate events. Her commitment to fine dining and hospitality excellence positions her as a key player in the success of Kimpton’s culinary endeavors. As she continues to innovate and elevate the guest experience, Courtney remains a vital asset to the Kimpton Hotels & Restaurants team, embodying the spirit of hospitality that defines the brand.
