Jia Rae Hecht-Vermillion brings over 25 years of invaluable experience in customer relations and marketing strategies to her role at High Lawn Memorial Park and Funeral Home. As the Customer Relations Specialist, Jia plays a pivotal role in enhancing client engagement and ensuring that families...
Jia Rae Hecht-Vermillion brings over 25 years of invaluable experience in customer relations and marketing strategies to her role at High Lawn Memorial Park and Funeral Home. As the Customer Relations Specialist, Jia plays a pivotal role in enhancing client engagement and ensuring that families receive the compassionate support they need during difficult times. Her expertise in interpersonal communication and organization allows her to effectively oversee and maintain the online client database, ensuring that all information is accurate and up-to-date. This meticulous attention to detail not only streamlines operations but also fosters a sense of trust and reliability among clients.
In addition to her primary responsibilities, Jia actively supports the owner and staff through light travel, which enables her to gather insights and feedback directly from the community. This hands-on approach allows her to implement targeted marketing strategies that resonate with potential clients, ultimately increasing High Lawn's clientele. Her proficiency in research and team management further enhances her ability to identify and capitalize on emerging trends within the funeral service industry.
Outside of her professional commitments, Jia is passionate about Bikram Yoga, which reflects her dedication to personal well-being and balance. She finds solace at the beach, where swimming is not just a pastime but a cherished ritual. Her diverse interests, combined with her extensive skill set—including proficiency in Adobe Photoshop and experience as a volunteer DJ for Christian radio—demonstrate her multifaceted personality and commitment to community engagement. Jia's unique blend of skills and experience makes her an invaluable asset to High Lawn Memorial Park and Funeral Home, where she continues to make a meaningful impact in the lives of those she serves.