Cynthia O’Keefe, the visionary founder of O’Keefe Hospitality, has established herself as a leading force in the boutique hospitality consulting sector. With a rich background that spans New York, Los Angeles, and now expanding into Miami, Cynthia has cultivated a reputation for excellence in both...
Cynthia O’Keefe, the visionary founder of O’Keefe Hospitality, has established herself as a leading force in the boutique hospitality consulting sector. With a rich background that spans New York, Los Angeles, and now expanding into Miami, Cynthia has cultivated a reputation for excellence in both guest experience and operational efficiency. Her firm specializes in providing tailored consulting services to hotels and independent restaurants, where her expertise shines through in various key projects.
Under Cynthia's leadership, O’Keefe Hospitality has successfully implemented comprehensive training programs tailored to specific roles, ensuring that client-facing staff are equipped with the skills necessary to deliver exceptional service. She has also developed robust policies and procedures, standard operating procedures (SOPs), and training manuals that enhance the operational framework of food and beverage outlets. Her commitment to streamlining front-of-house operations has resulted in improved efficiency and guest satisfaction across multiple venues.
In addition to her operational focus, Cynthia excels in public relations and marketing, acting as a liaison between her clients and agency partners to craft compelling narratives that resonate with target audiences. Her strategic approach to special events and revenue-based promotions has consistently driven profitability and brand visibility for her clients. With a skill set that encompasses event management, corporate communications, and social media strategy, Cynthia O’Keefe is not just a consultant but a dedicated partner in her clients' success, leading by example and inspiring excellence in every aspect of the hospitality experience.
