Thomson Lo serves as the Director of Information Technology at Goodwill Hawaii, where he leverages over a decade of IT experience, including four years in management roles, to enhance the organization’s technological landscape. In his current position, Thomson is responsible for overseeing the entire IT...
Thomson Lo serves as the Director of Information Technology at Goodwill Hawaii, where he leverages over a decade of IT experience, including four years in management roles, to enhance the organization’s technological landscape. In his current position, Thomson is responsible for overseeing the entire IT infrastructure, ensuring that systems are robust, secure, and aligned with the strategic goals of the organization. His expertise in data center design and project planning is instrumental in driving key initiatives that improve operational efficiency and resilience, particularly in disaster recovery (DR) scenarios.
Thomson excels in vendor management, employing risk assessment strategies to cultivate strong relationships with technology partners. His proficiency in managing complex vendor ecosystems ensures that Goodwill Hawaii benefits from optimal service delivery and cost-effective solutions. His certifications, including CISSP, CCNP, and MCSA, underscore his commitment to maintaining high standards of network security and operational excellence.
Among his key projects, Thomson has spearheaded the virtualization of critical communication systems, including Cisco Unified Communications Manager (CCUM) and IP Contact Center (IPCC), enhancing the organization’s ability to deliver services effectively. His hands-on experience with technologies such as VMware, Windows servers, and Office 365 has been pivotal in modernizing Goodwill Hawaii’s IT framework. Additionally, Thomson's skills in network security, including the implementation of Cisco ASA firewalls and advanced routing protocols like BGP, ensure that the organization remains resilient against emerging cyber threats. Through his leadership, Goodwill Hawaii continues to thrive as a technologically advanced nonprofit, dedicated to its mission while embracing innovation.
