Duncan Chu is a seasoned professional with over 20 years of extensive experience in the financial services sector, currently serving as Vice President of Risk Management at Citi. In this pivotal role, Duncan is at the forefront of enhancing risk mitigation strategies and ensuring regulatory...
Duncan Chu is a seasoned professional with over 20 years of extensive experience in the financial services sector, currently serving as Vice President of Risk Management at Citi. In this pivotal role, Duncan is at the forefront of enhancing risk mitigation strategies and ensuring regulatory compliance across the organization. His expertise in project management and Six Sigma methodologies has been instrumental in driving process improvements and operational efficiencies within the risk management framework.
One of Duncan's key responsibilities includes leading the department's preparation and management of Internal Audit, External Regulatory, and Compliance examinations. His proactive approach in collaborating with Quality Assurance teams has enabled Citi to self-identify gaps in processes, particularly concerning acquisitions and existing card member issues. By implementing robust corrective action plans, Duncan has significantly improved audit ratings and reduced the volume of compliance-related discrepancies, thereby reinforcing Citi's commitment to regulatory adherence.
Duncan's strategic vision and adeptness in change management have positioned him as a vital contributor to the organization's risk control improvements. His comprehensive understanding of credit risk and financial services allows him to navigate complex challenges effectively, ensuring that Citi remains resilient in a rapidly evolving banking landscape. As a leader in the PMO and program management arenas, Duncan continues to champion initiatives that not only enhance operational performance but also align with the broader strategic goals of the organization. His dedication to fostering a culture of continuous improvement and risk awareness is a testament to his commitment to excellence in risk management at Citi.
