Briana Landry is a dynamic Product Owner at EF Education First, where she plays a pivotal role in the Salesforce Project, driving innovation and enhancing user experience within the leisure, travel, and tourism sectors. With a robust background in sales and intercultural communication, Briana effectively...
Briana Landry is a dynamic Product Owner at EF Education First, where she plays a pivotal role in the Salesforce Project, driving innovation and enhancing user experience within the leisure, travel, and tourism sectors. With a robust background in sales and intercultural communication, Briana effectively bridges the gap between technical teams and business stakeholders, ensuring that product development aligns with the overarching vision and strategic goals of the organization.
In her current role, Briana collaborates closely with the Product Manager to translate high-level roadmaps into actionable user stories, meticulously documenting requirements based on comprehensive feedback from diverse business partners. Her expertise in Scrum methodologies enables her to facilitate agile processes, ensuring that development teams remain focused and that projects are delivered on time and within scope.
Briana’s fluency in Spanish and her deep understanding of intercultural nuances empower her to engage with a global audience, making her an invaluable asset in a multicultural environment. She is adept at leveraging her skills in research and public relations to gather insights that inform product enhancements, ultimately driving customer satisfaction and loyalty. Key projects under her leadership have included the integration of Salesforce functionalities that streamline operations and improve user engagement, showcasing her commitment to delivering impactful solutions in the fast-paced travel industry. With a keen eye for detail and a passion for continuous improvement, Briana is dedicated to fostering a collaborative atmosphere that encourages innovation and excellence.
