Desiree Hoskison serves as the General Manager at Bailey & Galyen Attorneys at Law, where she has made significant contributions over her impressive 22-year tenure. In her current role, she oversees the operations of 12 law offices across the Dallas/Fort Worth metroplex, demonstrating her exceptional...
Desiree Hoskison serves as the General Manager at Bailey & Galyen Attorneys at Law, where she has made significant contributions over her impressive 22-year tenure. In her current role, she oversees the operations of 12 law offices across the Dallas/Fort Worth metroplex, demonstrating her exceptional leadership and operational management skills. Desiree's expertise lies in streamlining processes and enhancing efficiency, which has been pivotal in improving customer satisfaction and optimizing the firm’s bottom line.
One of her key initiatives includes the recruitment and continuous training of non-attorney staff, ensuring that they are well-versed in new client account setups, case management software, and the firm’s policies and procedures. This commitment to staff development not only fosters a knowledgeable workforce but also promotes a cohesive team environment that is essential for delivering high-quality legal services.
Desiree is adept at conducting both formal and informal staff evaluations, allowing her to identify areas for improvement and implement innovative solutions that address employer challenges. Her dynamic approach to operations management, combined with her strong communication skills, enables her to effectively bridge the gap between administrative functions and legal practices. As a result, she plays a crucial role in maintaining the firm’s reputation for excellence and ensuring that all operational aspects align with the strategic goals of Bailey & Galyen. With her extensive background in accounts receivable management and office management, Desiree continues to drive the firm forward, making her an invaluable asset in the legal industry.
