Caroline Tissot serves as the Group Chief Procurement Officer at Accor, where she has been instrumental in transforming the Procurement department into a robust global entity since her arrival in 2017. With over 25 years of extensive procurement expertise across Europe and Asia, Caroline has...
Caroline Tissot serves as the Group Chief Procurement Officer at Accor, where she has been instrumental in transforming the Procurement department into a robust global entity since her arrival in 2017. With over 25 years of extensive procurement expertise across Europe and Asia, Caroline has successfully led a team of 280 procurement professionals spread across 20 countries, managing a substantial $4 billion purchasing base. Under her leadership, the Accor Global Purchasing Organization, also known as “Accor Centrale d’Achat,” has experienced remarkable growth, achieving a 30% increase in procurement activities over the past six years. This growth has not only enhanced operational efficiency but has also significantly contributed to Accor's EBITDA by delivering strategic procurement services to over 5,000 hotels worldwide.
Caroline's expertise encompasses a wide array of skills, including e-auctions, global sourcing, and strategic sourcing, all of which are pivotal in optimizing procurement processes and driving cost efficiencies. Her background in Six Sigma and eSourcing further underscores her commitment to continuous improvement and innovation within the procurement landscape. Caroline's previous roles at industry giants such as General Electric and Bouygues Telecom have equipped her with a wealth of knowledge and a strategic mindset, enabling her to navigate complex supply chains and foster strong supplier relationships. As a member of the Accor Executive Committee, she plays a crucial role in shaping the company's procurement strategy, ensuring alignment with broader business objectives while championing sustainability and ethical sourcing practices. Through her leadership, Caroline is not only enhancing Accor's procurement capabilities but also setting a benchmark for excellence in the hospitality industry.
